bod333 Privacy Policy

1. Introduction and Scope

bod333 ("we", "us", "our") is committed to protecting the privacy and personal data of all users who access or interact with the platform at https://bod333.app. This Privacy Policy explains how we collect, use, store, share and protect your personal information when you register an account, use our gaming services, make deposits or withdrawals, or otherwise interact with the bod333 platform.

This policy applies to all players, visitors and registered account holders, including those accessing the platform from Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh, Cox's Bazar and all other locations. By creating an account or using the Service, you acknowledge that you have read and understood this Privacy Policy and consent to the practices described herein.

2. Data Controller

For the purposes of applicable data protection law, bod333 acts as the data controller in respect of the personal data we collect from you through the platform. If you have any questions about this policy or wish to exercise any of your data rights, please contact us at the email address provided at the end of this document. All communications regarding privacy must be submitted in writing to [email protected].

3. Personal Data We Collect

We collect personal data from you in several ways: directly when you register, when you use the Service, when you contact our support team, and automatically through cookies and tracking technologies when you browse the platform. The categories of personal data we collect include the following:

• Identity Data: Full legal name, date of birth, national identification number, passport number or driving licence number (collected during KYC verification).
• Contact Data: Email address, mobile phone number, and residential address including city, district and postcode.
• Financial Data: Mobile wallet identifiers (bKash, Nagad, Rocket, Upay account numbers), bank account details (Dutch-Bangla Bank, BRAC Bank, City Bank), payment card details (Visa, Mastercard) used for deposits and withdrawals, and transaction histories.
• Account Data: Username, hashed password, account registration date, account preferences, session history and gameplay records.
• Technical Data: IP address, browser type and version, device type, operating system, screen resolution, time zone, referral URL, and session timestamps.
• Usage Data: Pages visited, games played, bets placed, deposit and withdrawal amounts, bonus activations, and time spent on platform.
• Communications Data: Records of your correspondence with the bod333 support team via email or live chat, including support ticket content and resolution history.
• Verification Documents: Scanned copies or photographs of identity documents and address proof submitted for KYC compliance.

bod333 does not intentionally collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, biometric data or health information. If any such data is incidentally received, it will be deleted as soon as practicable.

4. How We Use Your Personal Data

We use the personal data we collect for the following purposes, each of which is supported by a lawful basis under applicable data protection principles:

• Account Registration and Management: To create your account, verify your identity, manage your player profile and maintain your account preferences.
• Service Delivery: To allow you to access and use the games, betting services, promotions and other features of the bod333 platform.
• Payment Processing: To process deposits and withdrawals via bKash, Nagad, Rocket, Upay, bank transfer and card payment, and to maintain accurate financial records.
• Legal and Regulatory Compliance: To satisfy our Know Your Customer (KYC) and Anti-Money Laundering (AML) obligations, including identity verification, transaction monitoring and suspicious activity reporting.
• Fraud Prevention and Platform Security: To detect, investigate and prevent fraudulent transactions, multi-account abuse, bot activity and other forms of platform misuse.
• Responsible Gaming: To monitor gameplay patterns that may indicate problem gambling behaviour and to administer self-exclusion, deposit limits, session limits and cooling-off periods at your request.
• Customer Support: To respond to your queries, resolve disputes and manage complaints efficiently.
• Platform Improvement: To analyse aggregated and anonymised usage data to improve the performance, design and content of the bod333 platform.
• Marketing Communications: To send you promotional offers, bonus announcements and platform updates by email or push notification, where you have given your consent to receive such communications. You may withdraw this consent at any time by contacting [email protected].

5. Lawful Bases for Processing

bod333 processes your personal data only where we have a valid lawful basis to do so. The principal lawful bases we rely on are:

• Contractual Necessity: Processing required to perform our contract with you — delivering the gaming service, processing payments, managing your account.
• Legal Obligation: Processing required to comply with applicable laws, including KYC, AML, and responsible gaming regulations.
• Legitimate Interests: Processing for fraud prevention, platform security, and aggregated analytics, where our interests are not overridden by your rights.
• Consent: Processing for direct marketing communications and optional cookies, where you have provided explicit consent which may be withdrawn at any time.

6. Cookies and Tracking Technologies

bod333 uses cookies and similar tracking technologies (including pixel tags and session tokens) to operate the platform, remember your preferences, maintain your login session, and collect analytics data. The categories of cookies we use are:

• Strictly Necessary Cookies: Essential for the operation of the platform, including session management and security functions. These cannot be disabled.
• Functional Cookies: Used to remember your preferences such as language settings, display options and notification preferences.
• Analytics Cookies: Used to collect aggregated, anonymised data about how users interact with the platform, helping us improve performance and user experience.
• Marketing Cookies: Used to deliver relevant promotional content. These are only deployed with your explicit consent.

You may control cookie preferences through your browser settings. Please note that disabling strictly necessary cookies may affect the functionality of the bod333 platform.

7. Data Sharing and Third-Party Disclosure

bod333 does not sell, rent or trade your personal data to third parties. We may share your data with trusted third parties only in the following limited circumstances:

• Payment Processors: bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, BRAC Bank, City Bank, Visa and Mastercard, to process your financial transactions securely.
• Identity Verification Providers: Third-party KYC and document verification services used to confirm your identity in compliance with our legal obligations.
• Game Providers: Licensed gaming studios and software providers (such as Pragmatic Play, Evolution Gaming, Spribe, Ezugi and others) who operate games on the platform and require session data to function correctly.
• Legal and Regulatory Authorities: Law enforcement agencies, financial regulators and courts, where we are legally required to disclose information.
• Platform Service Providers: Cloud hosting, security, customer support and analytics vendors who process data on our behalf under strict data processing agreements.

All third parties with whom bod333 shares personal data are required to implement appropriate security measures and are contractually prohibited from using your data for any purpose other than the specific purpose for which it was shared.

8. Data Retention

bod333 retains your personal data for as long as your account remains active and for a period thereafter as required by applicable legal and regulatory obligations. As a general guide:

Data Category	Retention Period
Account and identity records	Duration of account + 5 years after closure
Financial transaction records	Duration of account + 7 years after closure
KYC verification documents	Duration of account + 5 years after closure
Customer support correspondence	3 years from last contact
Technical and usage logs	Up to 12 months on a rolling basis
Marketing consent records	Until consent is withdrawn + 1 year

After the applicable retention period has elapsed, personal data is securely deleted or anonymised in a manner that prevents identification of the data subject.

9. Data Security

bod333 implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, disclosure, alteration or destruction. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and our servers.
• Encryption of sensitive data fields (including payment credentials and identity document scans) at rest using AES-256 encryption.
• Role-based access controls ensuring that only authorised personnel can access personal data, on a strict need-to-know basis.
• Regular internal and external security audits, penetration testing and vulnerability assessments.
• Secure password hashing using industry-standard algorithms. bod333 staff cannot view your account password.
• Automated fraud detection and transaction monitoring systems operating in real time.
• Physical and logical segregation of production systems from development and testing environments.

While bod333 takes all reasonable precautions to safeguard your data, no system can be guaranteed to be completely secure. In the event of a confirmed data security incident that is likely to affect your rights, bod333 will notify affected users promptly.

10. Your Data Protection Rights

Subject to applicable law, you have the following rights in respect of the personal data bod333 holds about you:

• Right of Access: You may request a copy of the personal data we hold about you at any time.
• Right to Rectification: You may ask us to correct any inaccurate or incomplete personal data held in your account.
• Right to Erasure: You may request that we delete your personal data, subject to any overriding legal retention obligations.
• Right to Restriction: You may request that we restrict our processing of your data in certain circumstances, for example while a correction request is being resolved.
• Right to Object: You may object to our processing of your data where that processing is based on legitimate interests, including profiling for marketing purposes.
• Right to Withdraw Consent: Where processing is based on your consent (e.g., marketing emails), you may withdraw that consent at any time without affecting the lawfulness of prior processing.
• Right to Data Portability: You may request a machine-readable copy of the personal data you have provided to us, where technically feasible.

To exercise any of the above rights, please submit a written request to [email protected]. We will respond to all verifiable requests within a reasonable timeframe. We may need to verify your identity before processing your request.

11. Children and Minors

The bod333 platform is strictly for adults aged 21 years and above. We do not knowingly collect personal data from persons under the age of 21. If we become aware that we have inadvertently collected personal data from a minor, we will take immediate steps to delete that data and close the associated account. Parents and guardians who believe their child may have accessed the platform are encouraged to contact us immediately at [email protected].

12. International Data Transfers

Your personal data may be processed on servers located in jurisdictions outside Bangladesh, including cloud infrastructure operated by our hosting and service providers. Where such transfers occur, bod333 ensures that appropriate safeguards are in place to protect your data, including contractual protections with all data processors that establish equivalent data protection standards to those described in this policy.

13. Changes to This Privacy Policy

bod333 may update this Privacy Policy from time to time to reflect changes in our practices, applicable laws or platform features. When we make material changes, we will notify registered users by email or via a notice on the platform. The date of the most recent revision is always shown at the top of this page. Continued use of the platform after an updated policy has been published constitutes your acceptance of the revised terms.

14. Contact Us

If you have any questions, concerns or requests relating to this Privacy Policy or the way bod333 handles your personal data, please contact our Data Protection team in writing. We aim to acknowledge all privacy-related enquiries within 3 business days and to provide a full response within 30 days.

Email: [email protected] (plain text — not a clickable link)